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How Do You Score with your Clients?


Your clients will verbally and silently let you know how you are performing. Do they routinely give you repeat business, testimonials Trent Alexander-Arnold Jersey UK , and referrals to others?


The only way to accomplish the above is to initially work for a win-win solution, then continually deliver on extraordinary service, follow-up promptly on promises, listen carefully and make certain everyone is satisfied. This is relationship selling at its best.


The real estate agent stories below exemplify how service will work for you dependent upon how you work with your client. You will read why one agent will never be called again Simon Mignolet Jersey UK , the second needs to move on to another career and the third has all the business she wants.


How can the outcomes be so different for the three agents in the same industry? It is all dependent upon attitude and a willingness to work hard on the client's behalf. Here are their stories:


A rental agent was recommended to me for getting the word out about a condo. The recommended agent came with a ?partner? on a Friday afternoon to meet with me. By Monday morning the recommended agent was gone. She never once mentioned her upcoming leave. We felt it was less than honest and would never seek her help in the future after she returns.


The partner, or second agent, was dedicated to our account. Not only did this agent not follow up on promised advertising on our behalf, he does not communicate. Unless I called a minimum of 2 times Sheyi Ojo Jersey UK , he would not return a call let alone initiate a call to provide status updates. Realizing he did not have our interests in mind, we terminated the agreement.